Comcast, I'm Impressed

So yesterday I wrote a short entry about how I was pissed off that Comcast was blacking out Flyers games in State College. On my walk home from class today, I was thinking about who I could email to inquire about the situation. When I logged onto my computer, I already had an email that said:

K-Mart! How are you?



I read your post about games on Comcast. What channel were you trying to watch the Flyers game on? Also, what area were you trying to watch the game from? If you could let me know, I will try to provide the best answer to address your concern.



Thanks for the opportunity to assist. I apologize for any inconvenience.



Best Regards,



Mark Casem

Comcast Customer Connect

National Customer Operations
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So I would just like to say, that I am impressed and pleased with Comcast right now, and hopefully, I'll be able to watch Flyers games soon.